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Metro Bengaluru location and mid-level generalist title increase competition despite ServiceNow specialization.
Requires specific ServiceNow platform and ITSM automation expertise, limiting cross-industry transferability.
Mandatory 2–4 years plus hands-on ServiceNow, scripting, and integration experience enforces strict filters.
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Design and build end-to-end automated workflows integrating ServiceNow, cloud platforms, enterprise systems, and AI agents for autonomous request resolution.
Own automation economics including cost, cycle time measurement, business impact modeling, and value realization.
Develop and configure solutions on ServiceNow and beyond using tools like Flow Designer, Integration Hub, Python, and PowerShell, ensuring reliable production operation with balance between automation and human oversight.
Bachelor’s degree in Computer Science or a related field.
2–4 years of hands-on experience in software engineering, automation, or ServiceNow development building production-grade solutions.
Hands-on experience with ServiceNow workflow automation (Flow Designer), integrations (REST/webhooks), platform scripting, and programming languages like Python, Java, C#, or PowerShell.
Experience working with authentication protocols (OAuth, bearer tokens) and enterprise data models (e.g., CMDB).
Strong ability to start from business outcomes and economics, designing efficient automation targeting measurable cost and cycle time improvements.
Experience delivering end-to-end automation including design, build, deployment, monitoring, and impact measurement in complex enterprise environments.
Comfortable integrating AI capabilities into workflow automations and balancing autonomous operations with human-in-the-loop governance for production reliability.