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Tier-1 brand, mid-level generalist cloud-architecture role, and metro location increase applicant competition.
Core cloud and architecture skills are transferable, but payments/disputes and regulated finance domain increase specialization.
Explicit 6-9 years and payment/platform architecture plus Pega/cloud expertise create rigid hiring filters.
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Lead architecture and modernization of the Global Disputes Management platform, transitioning from on-premise to cloud-enabled AI-assisted servicing system.
Define and drive architecture strategies including APIs, workflow orchestration, and integration to enable scalable, intelligent dispute and fraud servicing.
Partner cross-functionally with Product, Technology, Operations, and Enterprise Architecture teams to implement modernization, cloud migration, and AI/GenAI-enabled workflows.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical field.
6-9 years of experience in Solution Architecture, Business Architecture, Technical Architecture, Product Solution Design, or related leadership roles.
Strong understanding of payments lifecycle, disputes, fraud servicing, enterprise application architecture, APIs, integration, and cloud modernization.
Experience with legacy application modernization to cloud, and demonstrated systems-thinking bridging business and technical decisions.
Experienced architecture leader with deep domain knowledge in payments, disputes, and fraud servicing in financial services environments.
Proven ability to design and implement cloud-enabled, AI-assisted scalable platforms and workflows.
Strong collaborator with strategic mindset capable of navigating complex enterprise ecosystems and balancing business, operational, and technical needs.