





Metro location and broad, generalist SRE skill requirements increase competition despite a mid-tier employer.
Core SRE and production support skills transfer across industries, healthcare experience is only a plus.
Explicit 7–12 years requirement plus numerous mandatory tech and monitoring tools makes filtering strict.
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Own end-to-end production incident investigation, debugging, and resolution across frontend, backend, APIs, databases, and distributed systems.
Lead monitoring, alerting, root cause analysis, and drive preventive actions to eliminate recurring production issues using tools like Datadog, CloudWatch, and ELK.
Coordinate cross-functional teams during incidents, maintain operational excellence through bug management, dashboards, and build automation for support workflows.
7–12 years of experience in production support, site reliability, platform support, or application engineering under L-3 Support.
Hands-on experience with JavaScript, Java, or Scala; React/Next.js applications; SQL/MySQL/NoSQL databases; and monitoring tools like Datadog, Grafana, CloudWatch, ELK.
Strong understanding of microservices, distributed systems, API integrations, SaaS platforms, and experience with AWS cloud platform.
Experience with Agile delivery, incident management, and cross-functional stakeholder communication.
Experienced in managing complex production environments with ownership of stability and operational excellence at scale.
Skilled in debugging distributed systems with cross-technology stack expertise including frontend, backend, and databases.
Comfortable leading cross-team incident responses, producing executive-ready reports, mentoring junior engineers, and leveraging AI for automation and production support improvements.