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Mid-level Salesforce PM in metro locations increases applicant density despite niche Salesforce focus.
Requires specific Salesforce delivery expertise, limiting transferability without platform experience.
Mandatory 5+ years Salesforce delivery experience and client-facing people-management requirements enforce strict filters.
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Lead planning, estimation, and execution of complex Salesforce CRM projects including both on-prem and cloud solutions.
Oversee project delivery lifecycle phases, ensuring quality, timely, and on-budget completion while managing risks and dependencies.
Manage 24x7 support operations under SLA, coordinate resources, handle customer communications, and ensure service excellence and billing accuracy.
5+ years of Salesforce CRM delivery and implementation experience with at least one full project delivered end-to-end.
Experience managing project phases (design, build, test, transition) and budget tracking.
Proven experience managing IT service delivery, including remote/offshore teams and multiple suppliers.
ITIL Service Delivery qualification is desirable but not mandatory.
Experienced project manager comfortable leading complex, multi-supplier Salesforce implementations with cross-functional and geographically distributed teams.
Strong organizational skills managing multiple priorities, risks, issues, and dependencies during full project lifecycle.
Ability to drive client engagement, manage stakeholder expectations, and improve service delivery quality within SLA frameworks.