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Tier-1 brand, mid-level generalist DevOps role, and metro location increase applicant competition.
Core DevOps skills are broadly transferable, but specific tooling requirements moderately increase domain bias.
Explicit 5-year requirement plus mandatory hands-on tools (Akamai, JFrog) and production support experience tighten screening.
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Own the Run Team operations ensuring 24x7 high availability, reliability, and performance of enterprise systems.
Lead advanced troubleshooting, incident/problem/change management, root cause analysis, and implement permanent fixes.
Automate operational tasks and maintain SOPs, knowledge base, and documentation while ensuring SLA and KPI compliance.
Minimum 5 years of experience in software development/support in an enterprise environment.
Hands-on experience with UPS.COM, Akamai, and Jfrog is mandatory.
Strong troubleshooting skills in production support with proven root cause analysis capability.
Work location: Noida, Uttar Pradesh, India. Notice period: Not explicitly mentioned in the JD.
Experienced in handling high-severity incidents and operating in a 24x7 support environment as a technical lead or supervisor.
Proficient in automation/scripting for operational tasks (Python, PowerShell preferred but not mandatory).
Comfortable following structured escalation, SOPs, and prioritizing multiple incidents effectively.