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Metro Hyderabad location and strong funding increase competition for senior SRE leadership.
Requires deep SRE, cloud, and enterprise SaaS experience, limiting cross-industry transferability.
Explicit 12+ years, 5+ years leading, and mandatory SRE, cloud, and security expertise required.
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Own and grow the entire SRE pillar (~24 headcount) including SaaSOps/Infrastructure, Support, QA, Security, Release Management, and PM CTO Office.
Lead automation strategy to scale SaaSOps from managing 45 to 135+ environments, targeting 80% auto-detection and flattening headcount growth, and implement SLI/SLO frameworks with error budgets and incident management.
Drive 24x7 support coverage, establish security and compliance functions from zero (SOC2 readiness), manage release governance with 5 release trains/month, and deliver MTTR reductions of 30% in Q1 and 50% in Q2.
12+ years in engineering/SRE/DevOps with 5+ years leading SRE or platform operations at scale.
Experience managing teams of 20+ spanning infrastructure, support, QA, and security.
Deep expertise in Kubernetes, AWS (EKS, Lambda, RDS), Infrastructure as Code tools (Terraform/Pulumi), and CI/CD systems.
Proven implementation of SLI/SLO frameworks, error budgets, incident management, and SaaS multi-tenant experience with ERP integration understanding (SAP BASIS, BTP, S/4HANA, Maximo).
Senior leader capable of scaling SRE organizations through automation across multiple functions including security, QA, and support.
Strong strategic focus on operational metrics and governance, with demonstrated success delivering measurable MTTR improvements and 24x7 operational readiness.
Experienced in SaaS multi-tenant enterprise environments and ERP integrations, comfortable with frequent executive-level reporting and cross-functional coordination.