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Mid-level, metro-based generalist support/devops role with broad required skills increases applicant competition.
Platform support skills (.NET, IIS, Azure) are transferable across industries but require specific stack experience.
Explicit 3–5 year requirement plus mandatory .NET, Azure, IIS, and monitoring skills make filters stringent.
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Provide technical support and maintenance for digital client platforms hosted on Azure and Windows environments, including troubleshooting, defect fixing, and performance enhancements.
Assist with deployment, testing of new components and updates to the digital client platform.
Participate in on-call rotation for after-hours support and collaborate with IT and stakeholders to ensure smooth application operations.
Bachelor’s degree in computer science or related field.
3-5 years of experience in application support or similar technical role.
Proficiency in C#.NET, ASP.Net, MVC, MSSQL, REST APIs, and Azure cloud services.
Experience managing multi-server application infrastructure and familiarity with ITIL/ITSM principles.
Experienced in supporting Microsoft-based digital platforms with strong knowledge of Azure and Windows Server environments.
Capable of handling multi-server architectures, proactive monitoring, and managing application releases and hotfixes.
Effective collaborator able to coordinate with cross-functional teams and provide timely problem resolution, including after-hours support.