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Metro location plus a reasonably common engineering title balanced by Salesforce specialization.
Salesforce administration skills transfer across industries, but TPM and consumer-goods context add moderate domain specificity.
Requires specific Salesforce, ServiceNow, and TPM/SOX familiarity though no strict years or certifications mandated.
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Troubleshoot and resolve Salesforce and TPM-related support tickets, including user management and configuration tasks such as fields, layouts, validation rules, and flows.
Maintain Salesforce data integrity and support integration monitoring between Salesforce and external systems (ERP, BI, Finance).
Participate in testing (UAT, regression) and support compliance with TPM and SOX standards by documenting processes and tracking related tasks.
Strong knowledge of Salesforce Administration and configuration including security models and SOQL query proficiency.
Experience with ServiceNow or equivalent ITSM tools for incident and change management.
Familiarity with TPM concepts including fund allocation, claims, and reconciliation.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in enterprise support or IT operations with exposure to Salesforce Consumer Goods Cloud or TPM modules preferred.
Detail-oriented and process-focused, able to manage multiple concurrent tasks and maintain compliance.
Comfortable working under technical leadership and collaborating with cross-functional technical and business teams in a fast-paced global environment.