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Tier-1 bank and Pune metro raise competition; senior, niche role reduces applicant density.
Role requires banking compliance and enterprise app support experience, making cross-industry transfers moderately sensitive.
Management level, compliance expectations, and people-management skills make filters moderately strict.
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Manage and oversee one or more application support teams with full responsibility for team performance including hiring, evaluations, and disciplinary actions.
Provide technical and strategic oversight on application systems support, incident and problem resolution, ensuring high availability and alignment with business objectives.
Collaborate with senior business leaders as a trusted partner, managing workload, budget, and customer satisfaction while driving compliance and risk management.
Bachelor's degree required; Master’s degree preferred.
10+ years experience in an Applications Support role is advantageous but not mandatory.
Experience in people management is required.
Work Experience Required: Not explicitly mentioned in the JD beyond the advantage of 10+ years in Apps Support.
Experienced in managing application support teams with full ownership of operational delivery and people management.
Comfortable leading communication and engagement with senior stakeholders and cross-functional technology partners at regional or global levels.
Capable of handling high-pressure situations such as critical incident management with calm, analytical approach and strong risk awareness.