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Metro location and mid-level experience increase competition, though niche AS400 skill limits applicant pool.
Niche AS400/RPGLE/DB2 expertise required, so background transferability across general software roles is low.
Explicit 3-5 years AS400 experience and mandatory RPG/DB2 skills make shortlisting strict.
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Provide technical support for AR applications on IBM AS400 systems during upgrades, deployments, and post-production phases.
Collaborate with cross-functional teams to integrate AS400-based systems with modern web technologies and ensure successful deliverables.
Document knowledge articles, resolve customer issues, and contribute to automation and service improvement initiatives.
3-5 years of hands-on experience with IBM AS400 systems, specifically RPGLE, CLLE, and DB2.
Experience supporting applications in a SaaS environment with integrations involving MS Azure or Private Cloud.
Strong communication skills with experience managing stakeholders globally.
Ability to work flexible hours, including evenings and weekends as needed for critical issues.
Experienced in working within integrated delivery models supporting legacy IBM AS400 systems with modern technology stacks.
Able to manage multiple stakeholders and high-pressure situations calmly while meeting deadlines.
Proactive in learning new technologies and automating processes for service improvement.