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Niche ServiceNow ITOM/CMDB specialization reduces applicant density despite UST's moderate brand presence.
Strong, platform-specific ServiceNow and ITOM expertise required, limiting cross-industry portability.
Explicit years, mandatory ServiceNow ITOM/CMDB skills, and platform integrations make filters strict.
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Design, develop, and maintain ServiceNow ITOM solutions focusing on Discovery, Service Mapping, Event Management, Orchestration and CMDB architecture.
Ensure CMDB data accuracy, health and compliance using governance frameworks (CSDM) and reconciliation rules.
Implement ITSM modules, develop scripts and integrations (REST/SOAP, MID Server, IntegrationHub), and provide production support in Agile environments.
5-7 years of hands-on experience in ServiceNow development with expertise in ITOM and CMDB.
Strong proficiency in JavaScript and ServiceNow scripting including Business Rules, Script Includes, Client Scripts.
Experience with MID Server setup, REST/SOAP integrations, Flow Designer, and workflow automation.
Work Experience Required: 5-7 years in ServiceNow development with ITOM and CMDB focus.
Deep domain expertise in ServiceNow ITOM modules and CMDB design/governance with strong technical scripting skills.
Experience working in Agile/Scrum teams and managing complex enterprise-grade ServiceNow implementations.
Ability to collaborate cross-functionally with infrastructure and application teams for service mapping and integration.