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Metro location, common delivery role, and broad skill requirements increase candidate competition.
Delivery and stakeholder management skills are transferable, but enterprise SaaS/GRC expertise increases domain specificity.
Explicit 10+ years, 5+ years services experience and mandatory delivery artifacts signal high shortlisting strictness.
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Own end-to-end implementation and seamless delivery of MetricStream Apps/Solutions to clients.
Lead and manage a team of engineers ensuring timely, quality, and cost-effective delivery while removing impediments to productivity.
Serve as key liaison managing relationships and communications with internal and external stakeholders to track and meet delivery commitments.
10+ years leading customer services teams, preferably in SaaS.
At least 5 years in a services organization of a product company using various delivery methodologies (Waterfall, Agile).
Degree: BE/B.Tech mandatory.
Experience with enterprise business application design and development for Fortune 500 companies.
Experienced in managing end-to-end service delivery with measurable success on budget, schedule, and quality.
Skilled in stakeholder relationship management and proactive communication to avoid delivery surprises.
Familiar with cloud-based products and AI/GenAI technologies as applied to solutions.