Back
Generic application-support role, broad required skills, and a well-known employer increase candidate competition.
Operational application-support skills are broadly transferable across industries and domains.
No explicit years but multiple required skills and certifications create moderate filter requirements.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Monitor and maintain application performance, troubleshooting technical issues and system errors.
Collaborate with developers to implement fixes and enhancements; participate in testing and deployment of new applications or updates.
Provide training and support to end-users, document processes, and ensure compliance with security and data protection policies.
Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or Master's in Software Engineering.
Experience working in Agile Methodology, ITIL Framework, and technical support environments (explicit work experience duration not mentioned).
Proficiency in Microsoft Access VBA, Unix Shell Scripting, and knowledge of process automations and robotic process automation.
English language proficiency at advanced (C1) level; job location is hybrid within India.
Experienced in application support with ability to handle operational responsibility for application performance and issue resolution.
Comfortable collaborating with development teams for continuous improvement and deployment processes.
Skilled in documentation and end-user training with adherence to IT security and data protection standards.