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Mid-level, metro location, common SQL/production support skillset and broad requirements drive high competition.
Core SQL production support skills transfer across industries, but healthcare/payments domain knowledge increases specificity.
Explicit 4+ years, mandatory SQL Server production support, on-call and SLA experience produce stringent filters.
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Provide L2/L3 production support for critical healthcare and payment applications focusing on Microsoft SQL Server environment.
Monitor, troubleshoot, and resolve SQL Server and application incidents ensuring high availability and performance.
Manage incident escalation, runbooks, operational documentation and collaborate with teams during incidents and deployments.
4+ years experience in Production Support or IT Operations.
Strong hands-on skills in Microsoft SQL Server including query optimization, stored procedures, and performance tuning.
Experience with incident management tools (e.g., ServiceNow) and working in shift/on-call environments.
Not explicitly mentioned: Educational qualifications and specific location or notice period requirements.
Experienced in complex SQL Server environments supporting healthcare, payments, or financial systems.
Comfortable with incident management, root cause analysis, and production deployment support in a high-availability setting.
Collaborates effectively across application, DevOps, DB, and infrastructure teams during live incidents and changes.