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Tier-1 employer, mid-level generalist role, metro location, and broad tech requirements increase applicant competition.
Requires chatbot/generative-AI platform experience but relies on transferable backend skills, so moderately transferable.
Explicit 5+ years and mandatory chatbot, language, SQL, and AWS skills create strict shortlisting.
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Develop and maintain Digital Assistant Chatbots using the kore.ai platform and integrate Generative AI solutions into existing technologies like Oracle Service Cloud.
Collaborate with business stakeholders and technical teams to ensure smooth, cohesive user experience and proper integration of AI chatbots and APIs.
Support evaluation and integration of new Generative AI and chatbot technologies, adhering to architectural processes.
5+ years of Software Engineering experience.
Bachelor's degree in Engineering, Computer Science or equivalent experience.
Experience with Digital Assistant/Chatbot technologies and Generative AI concepts.
Proficient in Typescript/JavaScript, Python and/or PHP, SQL (preferably Snowflake), and AWS technologies.
Experienced working in cross-functional teams involving business and technical stakeholders to deliver AI chatbot solutions.
Capable of independently managing development and integration tasks while adhering to software development methodologies like Agile or Waterfall.
Familiarity with accessibility considerations and software integration in enterprise environments.