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Metro location, popular SRE role, and broad AWS/monitoring/CI-CD skill requirements increase competition.
Core SRE and AWS skills are broadly transferable across industries.
Explicit years (7+), mandatory SRE/AWS experience and specific tooling requirements make shortlisting strict.
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Ensure high availability, reliability, and SLA/SLO compliance for distributed production systems on AWS.
Own and resolve P1/P2 incidents end-to-end including escalation and on-call duties.
Provide L4 production support by triaging and troubleshooting issues across application, middleware, and infrastructure layers, while driving RCA, post-mortems, automation, and monitoring improvements.
7-10 years work experience in production support or SRE roles for cloud and enterprise applications.
Strong AWS fundamentals including VPC/networking, EC2/Auto Scaling/Lambda, S3/EBS/EFS, API Gateway, CloudFront, IAM, CloudTrail.
Experience with CI/CD pipelines (GitLab), release management, and change coordination.
Work Experience Required: 7-10 years
Proven experience handling L4 or production support roles with end-to-end incident management for critical cloud systems.
Deep troubleshooting and performance tuning skills at both application and infrastructure levels in AWS environments.
Experienced in driving automation, RCAs, and improving monitoring/alerting systems for cloud-native applications.