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Mid-level role, Bangalore metro, and broad integration skill demands increase applicant competition.
Cloud, API, and identity skills transfer across industries but require enterprise integration experience.
Explicit 3-5 years plus mandatory coding, API and cloud knowledge creates moderate filtering.
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Support customers as primary technical advisors for deploying and integrating Glean within their environments.
Assist onboarding data sources and integrations including configuration, validation, and troubleshooting.
Participate in technical investigations and contribute to documentation, gradually taking ownership of smaller customer workstreams.
Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field (or equivalent practical experience).
3-5 years of industry experience in software engineering, technical support, solutions engineering/architecture, professional services, or similar roles.
Proficiency in reading and writing code in at least one language: Python, Java, or Go.
Basic familiarity or strong willingness to quickly learn cloud concepts (AWS, GCP, or Azure), Linux command line, debugging techniques, REST APIs, JSON, and interest in APIs integration.
Early-domain talent or career switchers with technical background aiming for a customer-facing AI-focused role.
Comfortable with technical problem-solving and eager to build skills in enterprise AI, networking, security, and identity protocols (SSO, SAML, OAuth).
Able to collaborate across multiple teams and gradually lead technical discussions with customers in a hybrid work setting in Bangalore.