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Generalist project title, 3-year mid-level, metro location and broad skillset increase applicant competition.
Industry-specific certification knowledge and Korean language requirement limit cross-industry transferability.
Mandatory Korean and English proficiency plus specific industry knowledge and preferred three-year experience increases filtering.
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Manage client relationships and coordinate across service areas to ensure timely project completion and superior customer service.
Oversee work orders, project scopes, and documentation for new and existing projects in the water certification domain.
Collaborate with technical reviewers, support business development marketing activities, and interface with clients and regulators regarding certification requirements.
Bachelor’s degree, preferably in business or a scientific field.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Fluency in Korean and English, both verbal and written.
Minimum 3 years relevant account management or customer service experience.
Experience specifically with NSF (National Sanitation Foundation) certifications or similar in the water industry.
Strong client and stakeholder management skills demonstrated by managing multiple client accounts and coordinating cross-functionally.
Ability to handle detail-oriented project documentation and effectively communicate certification processes to diverse stakeholders.