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Generalist senior program role at a known multinational with broad skills increases applicant competition.
Role requires logistics and operations domain expertise, limiting cross-industry transferability.
Requires logistics program management and process-improvement expertise without explicit years, so moderately strict.
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Lead end-to-end planning, execution, and delivery of contract logistics programs covering warehousing, distribution, and transportation.
Serve as primary liaison for key clients and stakeholders, managing expectations, escalations, and ensuring customer satisfaction and retention.
Drive operational excellence through continuous improvement initiatives and manage program financial performance including billing, budgeting, and profitability.
Experience in managing contract logistics programs across warehousing, distribution, and transportation.
Knowledge of Lean, Six Sigma, or similar continuous improvement methodologies.
Proven client and stakeholder management skills including escalation resolution.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in cross-functional collaboration with operations, IT, procurement, finance, and HR teams to align program goals with organizational strategy.
Able to manage multi-location programs with strong risk and compliance oversight including regulatory, safety, and quality standards.
Skilled in financial management aspects of contract logistics including billing, accounts receivable follow-up, budget control, and profitability analysis.