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Strong Tata brand, generalist Product Manager title, metro location, and broad skill requirements increase applicant competition.
Requires banking/education-lending knowledge and regulatory compliance familiarity, limiting easy cross-industry transfers.
MBA requirement plus regulatory and domain-preference increases filter rigor without explicit years requirement.
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Design and manage new products, processes, and tie-ups in the Education Loan segment, including market-specific programs and third-party partnerships.
Own end-to-end customer experience improvements, including digitization of customer service, CRM implementation, process automation, and support for mobility.
Coordinate cross-functional teams (Operations, Credit, Technology, Sales) to enhance loan lifecycle workflows, reduce turnaround time, and drive digital penetration initiatives.
MBA or Post-Graduate degree in any discipline.
Experience in product lifecycle management; digital onboarding and digital education lending experience is preferable.
Strong proficiency in Excel and PowerPoint.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing end-to-end product design and customer experience in financial services, preferably education loans.
Operates effectively in cross-functional environments, coordinating across Operations, Credit, Technology, and Sales teams.
Capable of leading digital transformation and technological advancements focused on client satisfaction, credit risk reduction, and product growth.