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Common Program Manager role in metro Bangalore with moderate brand and transition skill demand.
Requires GBS/BPO transition and multi-country change leadership, limiting cross-industry transferability.
Explicit 8+ years plus 5+ years transition experience and domain-specific expectations create strict filtering.
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Lead and manage large-scale, multi-workstream business process transition and transformation programs across multiple countries and functions.
Establish and enforce program governance, ensure delivery against scope, timeline, budget, and quality, and report progress and risks with corrective actions.
Engage executive sponsors and stakeholders to secure buy-in, manage change adoption, and align programs with enterprise strategy and service delivery models.
Bachelor’s or Master’s degree in Business, Management, or related field (or equivalent experience).
8+ years of program/project management experience with at least 5 years leading large-scale transition programs in BPO, SSC, or GBS environments.
Experience managing multi-country, multi-functional transitions or transformation programs.
Strong knowledge of transition and transformation methodologies, governance frameworks, and program management tools.
Experienced senior leader capable of operating in fast-paced, global matrixed organizations with multi-million dollar budget management experience.
Proven ability in strategic execution balancing long-term vision with operational excellence and strong stakeholder management across functions and geographies.
Demonstrated expertise in driving change management adoption and embedding continuous process improvements during transitions.