Back
Mid-level generalist infrastructure role in Bengaluru with common skills, causing high applicant density.
Core infrastructure and desktop support skills are highly transferable across industries.
Explicit 2-3 years requirement with basic infrastructure and virtualization skills required.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide first-level IT infrastructure support including incident and request management using ITSM tools.
Perform basic troubleshooting and support for networking components, ESXi servers, Windows systems, and hardware/software peripherals.
Monitor IT infrastructure performance and provide on-site/remote end-user support, escalating complex issues when necessary.
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
2-3 years of experience in IT infrastructure support or related areas.
Basic knowledge of passive and active networking, ESXi servers, and Windows operating systems.
Flexibility to work in shifts or on-call support if required.
Experienced in handling first-level IT support with ability to escalate complex technical issues appropriately.
Comfortable working with ITSM tools such as ServiceNow for incident and request management.
Capable of supporting IT infrastructure in a team-oriented environment with effective communication skills.